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The Armstrong

4690 Hungerford Rd, Memphis, TN 38118

DOT 77949

Check official DOT record

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How does this company perform?

Use our comparison tool to review this company's safety metrics side-by-side with others in your area. All data is sourced from Federal Motor Carrier Safety Administration.

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Company information

Starting from humble beginnings in 1957, a Memphis family took out a small loan and opened a single warehouse that would eventually become Armstrong Company. Three generations later, their commitment to putting customers first has turned this local operation into something much bigger - spanning 34 markets while never forgetting where they came from. You won't find the same cookie-cutter approach here that defines most corporate moving companies. Instead, Armstrong builds each service around what their customers actually need. They handle everything from helping families settle into new homes to managing complex business relocations and running supply chain operations. The difference shows in how their crews work - they know Memphis streets like the back of their hand, but they're just as comfortable coordinating moves anywhere in the world. After 68 years and with 4 million square feet of storage facilities, they've figured out how to stay big enough to handle any job while keeping that neighborhood feel their grandparents' generation started with. Corporate competitors might have flashier marketing, but they can't match the genuine relationships Armstrong has spent decades building throughout Memphis and beyond.
Business Hours
Monday-Friday: 7:00-18:00
Service AreasArlington, Byhalia, Collierville, Cordova, Germantown, Hernando, Horn Lake, Lakeland, Marion, Memphis, Millington, Nesbit, Oakland, Olive Branch, Southaven, West Memphis
Google Rating
4.7
(208 reviews)

Department of Transportation Government Data

All data is sourced from the Federal Motor Carrier Safety Administration (FMCSA).

Company Profile

Years in Business: 51 years - First Registered in Jun. 1974

Last Report Filed with FMCSA: 1 year ago

Company Information

Legal Name

united van lines llc

DBA Name

united van lines

DOT Number

77949

Registration Date

06/01/1974

Business Type

corporation

Entity Type

F;C;B

Filling Information

MSC-150 Date

09/30/2024

Added Date

06/01/1974

Cargo Types

General Freight
Household Goods
Motor Vehicles

Company Officers

Officer 1

mike kratzer

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Key Metrics

High-level performance indicators to quickly assess the company's scale and activity.

Annual Miles (2024)

85,291,458

Filled: 09/30/2024

Driver Statistics

Total drivers registered with the FMCSA.

3,424

Total Drivers

2,364

CDL

Fleet Size:
Y
- 4001-5000

4,731

Total Trucks

Safety Rating

S

Latest Review: N (1/1/1970)

Safety Information

Detailed safety guidelines and procedures to ensure compliance and minimize risks.

Violations

Total
Severe (Out of Service)
Driver Unfit to Drive
Unsafe Driving
Tired Driver
Vehicle Not Well Maintained

Violations explained

These are all the recorded violations for The Armstrong

Total: All recorded violations.
Severe (Out of Service): Critical violations halting operations until fixed. (The truck or the driver cannot drive and it would be illegal for them to do so.)
Driver Unfit to Drive: Violations regarding driver qualifications (medical, CDL, documents). For example, they are supposed to wear eyeglasses but are found driving without them.
Unsafe Driving: Violations like speeding, improper lane changes, ignoring traffic signs.
Tired Driver: Violations of driving/rest period rules preventing fatigue.
Vehicle Not Well Maintained: Vehicle-related violations (brakes, lights, cargo security, mechanical).

Monthly Risk Score

5 measures combined monthly score

The Risk Score evaluates each carrier's safety performance, combining key factors to provide a comprehensive safety assessment.

Purpose of the Risk Score: The score identifies carriers with higher safety risks by analyzing critical safety factors and providing actionable insights for improvement.

Factors Included in the Score: Combines unsafe driving, hours of service, driver fitness, substance use, and vehicle maintenance measures into a single metric.

Weight Distribution: Each factor is weighted based on its impact on safety, with unsafe driving and compliance having the highest influence.

Data Sources: Derived from regulatory records, inspection results, and carrier-reported data, ensuring a robust and accurate evaluation.

Use of the Risk Score: Helps stakeholders identify high-risk carriers, prioritize interventions, and promote safer practices across the transportation industry.

Drivers

Overview of vehicle assets and their allocation for operational needs.

Driver & Distance Allocation

Breakdown of driver assignments by route type and trip distance.

Local(< 100 mi)

Long-Distance(> 100 mi)

Total

Out-of-State28615633424

No in-state trips recorded for this period.

Inspections

This is a list of Federal Motor Carrier Safety Administration inspections from highway stops, conducted either randomly by highway patrol or at weigh stations.

REPORT #

DATE

↓

STATE

DRIVER VIOLATIONS

VEHICLE VIOLATIONS

UNSAFE DRIVING VIOLATIONS

DRIVER FATIGUE VIOLATIONS

SUBSTANCES OR ALCOHOL VIOLATIONS

VEHICLE MAINT. VIOLATIONS

I031030083

2025-10-29

TN

0

0

0

0

0

0

R613152582

2025-10-29

OK

0

0

0

0

0

0

W217004689

2025-10-29

MO

0

0

0

0

0

1

NABR009596

2025-10-29

CA

0

0

0

0

0

0

1134020138

2025-10-28

CO

0

1

0

0

0

3

1532890126

2025-10-28

CO

0

0

0

2

0

0

5990007377

2025-10-28

IN

0

0

1

1

0

0

NDLU008112

2025-10-28

CA

0

0

0

0

0

0

Safety Inspection and Failures Results

Inspections per year

Inspections

9034

Total Inspections

11

Inspections per 100k miles

Inspections

1

Failed Inspections

0

Driver Failures

1

Vehicle Failures

Violations

This is a list of violations that occurred during Federal Motor Carrier Safety Administration inspections.

Insp Date

Category

Severe Failure

Violation Details

2025-10-29

Vehicle MaintenanceNo

Air Brake - Audible air leak at a proper connection

2025-10-28

Vehicle MaintenanceNo

Cab and Body Parts - Cab front bumper missing/not secured/protruding

2025-10-28

Hours-of-Service ComplianceNo

HOS (ELD) - A portable ELD is not mounted in a fixed position and visible to the driver when seated in the normal driving position.

2025-10-28

Vehicle MaintenanceNo

Suspension - Deflated air suspension

2025-10-28

Hours-of-Service ComplianceNo

HOS (Form) - Paper Log/Logging Programs Form and Manner

2025-10-28

Unsafe DrivingNo

State/Local Laws - Speeding work/construction zone

2025-10-28

Hours-of-Service ComplianceNo

HOS (ELD) - In-Vehicle Information - Failing to have an instruction sheet for the driver describing ELD malfunction reporting requirements and recordkeeping proce

2025-10-28

Vehicle MaintenanceNo

Air Brake - Audible air leak at a proper connection

Violations

16182

Total Violations

19

Violations per 100k miles

Crashes

REPORT #

DATE

↓

STATE

FATALITIES

INJURIES

TOW AWAY

LICENSE

CT1800037130

21-DEC-18

CT

0

2

Y

73AP3J

CA5901900140

07-JAN-19

CA

0

0

Y

67AP8J

TX5DQEHQE1VT

27-JAN-19

TX

0

1

Y

91AN8P

CA4801900270

08-FEB-19

CA

0

0

Y

55AP7H

PA902458200X

12-FEB-19

PA

0

0

Y

61AP9K

ILX001458246

12-FEB-19

IL

0

0

Y

09KR5A

MD19A0558634

21-FEB-19

MD

0

0

Y

9AAS6F

GA0007101874

27-FEB-19

GA

0

0

Y

CAN2903

Crash Risk Score

0

Recordable crashes per vehicle

Amount of Crashes

352

Injury Crashes: 118 / Fatal Crashes: 8

Casualties

179

Injuries

8

Fatalities

Number of Tows

332

Injuries

Number of injuries per year

Crash Factors

Incidents by season

Crashes
Injuries
Fatalities

Incidents by weather condition

Crashes
Injuries
Fatalities

Incidents by road surface condition

Crashes
Injuries
Fatalities

Incidents by light condition

Crashes
Injuries
Fatalities

Business comparison table

Side-by-side details of trusted moving companies.

Business Name

Years Running

Owner's Name

DOT #

Trucks

↓

Drivers

Miles/Year

Address

the armstrongView Profile

51

robert f. mccabe

77949DOT Record
3802

3691

85291458

1 premier drive, fenton, mo 63026

north american van linesView Profile

51

katrina lea

70851DOT Record
1308

1564

28555266

101 east washington blvd suite 1100, fort wayne, in 46802

tri-state truck center inc

51

brittey foley

8039DOT Record
148

1

7000000

494 eh crump blvd, memphis, tn 38126

cooper air freight service inc

51

don cooper

182466DOT Record
77

77

5612000

1081 arkansas st, memphis, tn 38106

big league moversView Profile

15

steven reed

1999318DOT Record
20

28

520

4727 burbank road, memphis, tn 38118

lanigan worldwide moving & warehousing inc

38

mitzi lyne / rodney hollingsworth

296790DOT Record
20

16

308145

1870 airways blvd, memphis, tn 38114

guardian movingView Profile

32

owen vance

534684DOT Record
17

14

345771

4226 clarke road, memphis, tn 38141

ewing moving serviceView Profile

34

charles ewing

435272DOT Record
16

8

200000

1814 s third st, memphis, tn 38109

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