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North American Van Lines

3815 W Washington St #100, Phoenix, AZ 85009

DOT 70851

Check official DOT record

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How does this company perform?

Use our comparison tool to review this company's safety metrics side-by-side with others in your area. All data is sourced from Federal Motor Carrier Safety Administration.

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Company information

North American Van Lines has been handling Phoenix relocations since way before most moving companies even existed, bringing nearly a century of expertise to Arizona's desert moving challenges. Their Phoenix operation at 3815 W. Washington Street connects customers to a massive network of over 500 agents across North America, which means they can coordinate moves that smaller local companies simply can't touch. What really sets them apart in Phoenix's crowded moving market is their refusal to treat every move like a cookie-cutter job - they assign personal relocation specialists who understand that hauling boxes in 115-degree heat requires different strategies than typical moves. Unlike competitors who subcontract everything, North American maintains direct control over their crews and equipment, ensuring consistent quality whether someone's moving from a downtown high-rise or a Scottsdale ranch home. Their BBB accreditation and 4.9-star customer satisfaction rating reflect what happens when decades of experience meet genuine commitment to getting families settled properly in their new Arizona homes.

Google Rating
4.5
(200 reviews)

Department of Transportation Government Data

All data is sourced from the Federal Motor Carrier Safety Administration (FMCSA).

Company Profile

Years in Business: 51 years - First Registered in Jun. 1974

Last Report Filed with FMCSA: Less than 1 year ago

Company Information

Legal Name

north american van lines inc

DOT Number

70851

Registration Date

06/01/1974

Business Type

corporation

Entity Type

C;B

Filling Information

MSC-150 Date

11/12/2025

Added Date

06/01/1974

Cargo Types

General Freight
Household Goods
Motor Vehicles
Drive Away/Tow Away

Company Officers

Officer 1

jeff hamrick

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Key Metrics

High-level performance indicators to quickly assess the company's scale and activity.

Annual Miles (2024)

33,152,156

Filled: 11/12/2025

Driver Statistics

Total drivers registered with the FMCSA.

1,357

Total Drivers

1,003

CDL

Fleet Size:
V
- 1000-2000

1,333

Total Trucks

Safety Rating

S

Latest Review: N (1/1/1970)

Safety Information

Detailed safety guidelines and procedures to ensure compliance and minimize risks.

Violations

Total
Severe (Out of Service)
Driver Unfit to Drive
Unsafe Driving
Tired Driver
Vehicle Not Well Maintained

Violations explained

These are all the recorded violations for North American Van Lines

Total: All recorded violations.
Severe (Out of Service): Critical violations halting operations until fixed. (The truck or the driver cannot drive and it would be illegal for them to do so.)
Driver Unfit to Drive: Violations regarding driver qualifications (medical, CDL, documents). For example, they are supposed to wear eyeglasses but are found driving without them.
Unsafe Driving: Violations like speeding, improper lane changes, ignoring traffic signs.
Tired Driver: Violations of driving/rest period rules preventing fatigue.
Vehicle Not Well Maintained: Vehicle-related violations (brakes, lights, cargo security, mechanical).

Monthly Risk Score

5 measures combined monthly score

The Risk Score evaluates each carrier's safety performance, combining key factors to provide a comprehensive safety assessment.

Purpose of the Risk Score: The score identifies carriers with higher safety risks by analyzing critical safety factors and providing actionable insights for improvement.

Factors Included in the Score: Combines unsafe driving, hours of service, driver fitness, substance use, and vehicle maintenance measures into a single metric.

Weight Distribution: Each factor is weighted based on its impact on safety, with unsafe driving and compliance having the highest influence.

Data Sources: Derived from regulatory records, inspection results, and carrier-reported data, ensuring a robust and accurate evaluation.

Use of the Risk Score: Helps stakeholders identify high-risk carriers, prioritize interventions, and promote safer practices across the transportation industry.

Drivers

Overview of vehicle assets and their allocation for operational needs.

Driver & Distance Allocation

Breakdown of driver assignments by route type and trip distance.

Local(< 100 mi)

Long-Distance(> 100 mi)

Total

Out-of-State013571357

No in-state trips recorded for this period.

Inspections

This is a list of Federal Motor Carrier Safety Administration inspections from highway stops, conducted either randomly by highway patrol or at weigh stations.

REPORT #

DATE

↓

STATE

DRIVER VIOLATIONS

VEHICLE VIOLATIONS

UNSAFE DRIVING VIOLATIONS

DRIVER FATIGUE VIOLATIONS

SUBSTANCES OR ALCOHOL VIOLATIONS

VEHICLE MAINT. VIOLATIONS

CV44890819

2025-11-25

KY

0

0

0

0

0

0

4600000858

2025-11-20

VT

0

0

0

0

0

0

7646000121

2025-11-20

AZ

0

0

0

0

0

1

6643028548

2025-11-19

MS

0

0

0

0

0

0

25BS002140

2025-11-18

UT

0

0

0

0

0

0

H900150936

2025-11-18

OK

0

0

0

0

0

0

XG20030089

2025-11-16

AZ

0

1

0

2

0

1

6081008372

2025-11-13

IN

0

0

1

1

0

0

Safety Inspection and Failures Results

Inspections per year

Inspections

3476

Total Inspections

10

Inspections per 100k miles

Inspections

1

Failed Inspections

0

Driver Failures

1

Vehicle Failures

Violations

This is a list of violations that occurred during Federal Motor Carrier Safety Administration inspections.

Insp Date

Category

Severe Failure

Violation Details

2025-11-20

Vehicle MaintenanceNo

Windshield / Windows - Tinting permits less than 70% of light transmittance

2025-11-16

Hours-of-Service ComplianceNo

HOS (ELD) - In-Vehicle Information - No user's manual for the driver describing how to operate the ELD. (May be electronic)

2025-11-16

Hours-of-Service ComplianceNo

HOS (ELD) Driver failing to have instruction sheet describing the data transfer mechanisms supported by the ELD and step-by-step instructions for the driver to pr

2025-11-16

Vehicle MaintenanceNo

Tires - All others leaking or inflation less than 50% of the maximum inflation pressure on tire not equipped with ATIS

2025-11-13

Unsafe DrivingNo

State/Local Laws - Speeding 6-10 miles per hour over the speed limit

2025-11-13

Hours-of-Service ComplianceNo

HOS (Form) - Paper Log/Logging Programs Form and Manner

2025-11-12

Vehicle MaintenanceNo

Washers - Inoperative washing system.

2025-11-12

Vehicle MaintenanceNo

Lighting - Identification lamp(s) inoperative

Violations

8547

Total Violations

26

Violations per 100k miles

Crashes

REPORT #

DATE

↓

STATE

FATALITIES

INJURIES

TOW AWAY

LICENSE

NC0105756139

05-JAN-19

NC

0

0

Y

WP46134

MI0001601503

19-JAN-19

MI

0

0

Y

2700633

IA1901093818

26-JAN-19

IA

0

0

Y

PAN2243

NE0219014655

29-MAR-19

NE

0

1

Y

P 1011899

MEG00S027032

08-APR-19

ME

0

1

Y

2700674

NM0710552909

15-JUN-19

NM

0

0

Y

P163089

ILX001612454

16-JUL-19

IL

0

1

Y

2534657

MI0001780632

03-AUG-19

MI

0

0

Y

2919609

Crash Risk Score

0

Recordable crashes per vehicle

Amount of Crashes

115

Injury Crashes: 30 / Fatal Crashes: 4

Casualties

36

Injuries

4

Fatalities

Number of Tows

113

Injuries

Number of fatalities per year

Number of injuries per year

Crash Factors

Incidents by season

Crashes
Injuries
Fatalities

Incidents by weather condition

Crashes
Injuries
Fatalities

Incidents by road surface condition

Crashes
Injuries
Fatalities

Incidents by light condition

Crashes
Injuries
Fatalities

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Years Running

Owner's Name

DOT #

Trucks

↓

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Miles/Year

Address

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