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Nova Relocation

10321 SE Harold St, Portland, OR 97266

DOT 3269937

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How does this company perform?

Use our comparison tool to review this company's safety metrics side-by-side with others in your area. All data is sourced from Federal Motor Carrier Safety Administration.

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Company information

Nova Relocation Inc. has positioned itself as a Portland-area moving service operating from Harold Street in Southeast Portland, claiming over 15 years of experience in handling residential and commercial relocations. The company markets itself as providing comprehensive moving services including long-distance moves, packing services, and 24-hour secured storage facilities, with Move Coordinators assigned to guide customers through in-home estimates and customized written quotes. Their service portfolio encompasses local and interstate moves, commercial relocations, and specialized packing with what they describe as "elite packing" and reliable moving trucks designed to handle complex relocations throughout the Portland metro area. However, Nova Relocation Inc. stands out from competitors for concerning reasons - the company has received significant customer complaints through the Better Business Bureau, including serious allegations regarding damaged belongings, unprofessional crew members, and service failures like missing entire rooms of furniture during moves. Rather than building the trust-based relationships that successful Portland movers cultivate, Nova Relocation Inc. has accumulated negative reviews that detail problematic experiences, suggesting potential customers should thoroughly research alternatives before considering their services for moves in the greater Portland region.

Business Hours
Monday-Friday: 9:00-17:00Saturday-Sunday: 9:00-14:00
Google Rating
5.0
(2 reviews)

Department of Transportation Government Data

All data is sourced from the Federal Motor Carrier Safety Administration (FMCSA).

Company Profile

Years in Business: 6 years - First Registered in Apr. 2019

Last Report Filed with FMCSA: 2 years ago

Company Information

Legal Name

nova relocation inc

DOT Number

3269937

Registration Date

04/06/2019

Entity Type

Carrier

Filling Information

MSC-150 Date

06/13/2023

Added Date

04/06/2019

Cargo Types

General Freight
Household Goods

Company Officers

Officer 1

jennifer gwinn

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Key Metrics

High-level performance indicators to quickly assess the company's scale and activity.

Annual Miles (2022)

50,000

Filled: 06/13/2023

Driver Statistics

Total drivers registered with the FMCSA.

2

Total Drivers

0

CDL

Fleet Size:
B
- 2-3

2

Total Trucks

Safety Information

Detailed safety guidelines and procedures to ensure compliance and minimize risks.

Violations

Total
Severe (Out of Service)
Driver Unfit to Drive
Unsafe Driving
Tired Driver
Vehicle Not Well Maintained

Violations explained

These are all the recorded violations for Nova Relocation

Total: All recorded violations.
Severe (Out of Service): Critical violations halting operations until fixed. (The truck or the driver cannot drive and it would be illegal for them to do so.)
Driver Unfit to Drive: Violations regarding driver qualifications (medical, CDL, documents). For example, they are supposed to wear eyeglasses but are found driving without them.
Unsafe Driving: Violations like speeding, improper lane changes, ignoring traffic signs.
Tired Driver: Violations of driving/rest period rules preventing fatigue.
Vehicle Not Well Maintained: Vehicle-related violations (brakes, lights, cargo security, mechanical).

Monthly Risk Score

5 measures combined monthly score

The Risk Score evaluates each carrier's safety performance, combining key factors to provide a comprehensive safety assessment.

Purpose of the Risk Score: The score identifies carriers with higher safety risks by analyzing critical safety factors and providing actionable insights for improvement.

Factors Included in the Score: Combines unsafe driving, hours of service, driver fitness, substance use, and vehicle maintenance measures into a single metric.

Weight Distribution: Each factor is weighted based on its impact on safety, with unsafe driving and compliance having the highest influence.

Data Sources: Derived from regulatory records, inspection results, and carrier-reported data, ensuring a robust and accurate evaluation.

Use of the Risk Score: Helps stakeholders identify high-risk carriers, prioritize interventions, and promote safer practices across the transportation industry.

Drivers

Overview of vehicle assets and their allocation for operational needs.

Driver & Distance Allocation

Breakdown of driver assignments by route type and trip distance.

Local(< 100 mi)

Long-Distance(> 100 mi)

Total

Out-of-State022

No in-state trips recorded for this period.

Inspections

This is a list of Federal Motor Carrier Safety Administration inspections from highway stops, conducted either randomly by highway patrol or at weigh stations.

REPORT #

DATE

↓

STATE

DRIVER VIOLATIONS

VEHICLE VIOLATIONS

UNSAFE DRIVING VIOLATIONS

DRIVER FATIGUE VIOLATIONS

SUBSTANCES OR ALCOHOL VIOLATIONS

VEHICLE MAINT. VIOLATIONS

00WI007205

2023-05-02

MN

0

0

1

0

0

0

W420004162

2021-09-10

WA

2

0

0

1

0

0

3998390716

2021-09-06

IL

3

0

0

2

0

0

2641004805

2020-09-14

WI

1

0

1

4

0

0

W335000198

2020-07-30

WA

0

0

0

2

0

1

W329000387

2019-11-14

WA

0

0

0

1

0

0

Safety Inspection and Failures Results

Inspections per year

Inspections

6

Total Inspections

12

Inspections per 100k miles

Inspections

3

Failed Inspections

3

Driver Failures

0

Vehicle Failures

Violations

This is a list of violations that occurred during Federal Motor Carrier Safety Administration inspections.

Insp Date

Category

Severe Failure

Violation Details

2023-05-02

Driver FitnessNo

Operating a property-carrying vehicle without possessing a valid medical certificate - no previous history.

2023-05-02

Unsafe DrivingNo

State/Local Laws - Speeding 11-14 miles per hour over the speed limit.

2023-05-02

Driver FitnessNo

Operating a property-carrying vehicle without possessing a valid medical certificate - no previous history.

2023-05-02

Unsafe DrivingNo

State/Local Laws - Speeding 11-14 miles per hour over the speed limit.

2023-05-02

Driver FitnessNo

Operating a property-carrying vehicle without possessing a valid medical certificate - no previous history.

2023-05-02

Unsafe DrivingNo

State/Local Laws - Speeding 11-14 miles per hour over the speed limit.

2023-05-02

Driver FitnessNo

Operating a property-carrying vehicle without possessing a valid medical certificate - no previous history

2023-05-02

Unsafe DrivingNo

State/Local Laws - Speeding 11-14 miles per hour over the speed limit

Violations

61

Total Violations

122

Violations per 100k miles

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1863079DOT Record
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